Membership Survey

Ronny Rotten · Post by **Ronny Rotten** » Wed Sep 22, 2010 1:47 pm

Just received a request from EFC to complete a survey on the past season. I have done these in the past but this one is very comprehensive, covering numerous performances of the club at all levels.

For Example:
The speed that you received your membership package : (Very Slow)
Satisifaction of response when/if you contacted the club. Was the staff helpful ? (What response? Could'nt get through on phone or having to wait on hold, worse than calling a Telco )

Were you satisified with the ladder position of EFC? (As if)
Were you satisified with effort of the players?
Were you satisified the team performance?
Were you satisified with the function of the Board?
Were you satisified that the club kept members informed of Administrative decisions?
Are you likely to rejoin next year ? (????)
What does Essendon stand for & What comes to mind when you think Essendon. (too much handball ha )
What do you think of Ethihad Stadium as a home ground? (Lets get back to MCG....... NOW ..... ASAP)

Overall a wide ranging survey. Love to see the final results. Hope the club is game enough to publish them to see how the members really think of EFC this year.

Rossoneri · Post by **Rossoneri** » Wed Sep 22, 2010 1:57 pm

All talk no action!

I put my 2 cents in, but nothing will be done. It is a PR exercise so it looks like they are actually doing something!

Ronny Rotten · Post by **Ronny Rotten** » Wed Sep 22, 2010 2:28 pm

Lets hope that the members forthright & strong responses will see action taken.

Lets not see our great club get into this mess ever again.!!!

Windy_Hill · Post by **Windy_Hill** » Wed Sep 22, 2010 3:32 pm

Rossoneri wrote:All talk no action!

I put my 2 cents in, but nothing will be done. It is a PR exercise so it looks like they are actually doing something!

After the Knights debacle, this club almost went over the edge and into the Abyss - it was a HUGE wake up call and I am pretty certain they are taking everything VERY VERY SERIOUSLY

We are not out of the woods but I personally like the fact that they are being proactive and involving the members.

5Alive · Post by **5Alive** » Wed Sep 22, 2010 7:56 pm

All clubs do them, and all questions are the same

Gimps · Post by **Gimps** » Wed Sep 22, 2010 9:49 pm

Got this via email.. haven't opened it yet, but speaking of opening, I will be opening a can of whoop ass on them..

Gyoza · Post by **Gyoza** » Wed Sep 22, 2010 10:02 pm

deleted

hop · Post by **hop** » Thu Sep 23, 2010 11:27 am

Been filling out these surveys for EFC for a few years now.

The main points I stressed in this year's response were:

1/ Etihad is costing us membership growth.
2/ The membership package balls-up this year MUST NOT be repeated.
3/ Consistency of team performance is something all Essendon fans are looking for.

Post by **Jazz_84** » Thu Sep 23, 2010 12:30 pm

ill go look i my email, look forward to filing this out!!!!!

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